Shipping Policy
Shipping Policy
We want delivery expectations to be clear before you place the order.
Where we currently ship
The store currently accepts orders for Canada, the United States, the United Kingdom, and Australia.
Processing
Orders are typically processed within 1 to 3 business days after purchase.
Delivery timing
Most orders arrive within roughly 7 to 15 business days depending on destination, product, carrier timing, and local customs handling where applicable.
Shipping cost
Shipping rates are shown at checkout based on destination and the items in the order. If an item or promotion includes free shipping, that will be stated clearly on the storefront.
Tracking
Tracking details are sent by email after shipment whenever tracking is available.
Delivery issues
If you need help with a shipment, delay, or damaged delivery, contact support@mycozyhaven.com and include your order number.