Shipping Policy

Shipping Policy

We want delivery expectations to be clear before you place the order.

Where we currently ship

The store currently accepts orders for Canada, the United States, the United Kingdom, and Australia.

Processing

Orders are typically processed and dispatched within 2 to 3 business days after purchase.

Delivery timing

Once shipped, most orders arrive within 7 to 12 days depending on destination, carrier timing, and local customs handling where applicable.

Shipping cost

Shipping rates are shown at checkout based on destination and the items in the order. If an item or promotion includes free shipping, that will be stated clearly on the storefront.

Tracking

Tracking details are sent by email after shipment whenever tracking is available.

Delivery issues

If you need help with a shipment, delay, or damaged delivery, contact support@mycozyhaven.com and include your order number.

Delivery timeframes

Orders are processed and dispatched within 2–3 business days. Once shipped, orders typically arrive within 7–12 days, occasionally a little longer during peak periods or for remote areas. Tracking is emailed as soon as your order ships, and exact rates and options for your address are always shown at checkout before payment.